The Best Practices for Conducting Retail Reflooring


Reflooring a retail space is a substantial investment that, when executed correctly, can significantly enhance the aesthetics of your store, increase customer satisfaction, and ultimately, boost sales. However, carrying out a reflooring project requires meticulous planning and execution to avoid unnecessary costs and delays. Here are some comprehensive best practices for conducting retail reflooring.

Planning Phase

Assess the Current Situation

Before embarking on a reflooring project, it’s crucial to conduct a thorough examination of the existing flooring. This assessment should identify any potential issues such as underlying structural problems that may affect the new flooring. It’s also important to take into account the current wear and tear, foot traffic patterns, and any areas that are subjected to specific stress or higher usage.

Choose the Right Flooring Material

The type of flooring you select should ideally align with your brand image and the aesthetic appeal you want your store to project. It should also be durable enough to handle high foot traffic, and easy to clean and maintain. Furthermore, when choosing the flooring, consider the product life-cycle, environmental impact, and the total cost of ownership, which includes the initial installation cost as well as long-term maintenance expenses.

Create a Comprehensive Budget

A well-planned budget is a cornerstone of any successful reflooring project. The budget should include all aspects of the project, including the cost of the flooring material, labor, and any potential repairs or adjustments. Also, consider the costs of temporary store closure or lost sales during the reflooring process, if applicable. Having a contingency fund for unexpected costs can also prevent financial stress.

Execution Phase

Hire Professionals

For the best results, it’s recommended to hire experienced professionals who specialize in retail reflooring. They will ensure the project is done correctly, efficiently, and within the agreed timeframe. Look for professionals who have excellent reviews and can provide references from previous clients. Remember, the cheapest quote may not always provide the best value in the long run.

Schedule the Project

To minimize disruption to your business operations, it’s advisable to schedule the reflooring during off-peak hours or when the store is closed. This might mean scheduling the work to be done overnight or during the weekends. This needs to be coordinated well in advance with the professional team to ensure they are available during those hours.

Protect the Retail Space

During the reflooring process, there’s likely to be dust, debris, and potential damage to stock and fixtures. Therefore, it’s essential to cover goods and fixtures, and even consider temporary storage solutions if necessary. Also, ensure that safety measures are in place to prevent accidents during the reflooring process.


Regular Maintenance

Once the new floor is installed, regular maintenance is key to preserving its appearance and prolonging its lifespan. This includes regular cleaning, immediate attention to spills, and addressing any minor damage before it escalates.

Gather Feedback

After the reflooring, take the time to ask your customers and staff about their impression of the new floor. Their feedback can provide valuable insights for future improvements. This could be done informally, or through structured surveys.


Reflooring is a significant undertaking that can have a major impact on your retail business. By following these best practices, you can ensure a smooth process that results in a beautiful, durable floor that not only enhances your retail space but also delights your customers and boosts your bottom line.

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