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Privacy Policy

How IFTI collects, uses and shares information on ifti.com and provision.ifti.com, and the choices you have. Last updated November 10, 2026.

01

Who we are

This policy applies to the websites ifti.com and provision.ifti.com (the “Sites”). They are run by Independent Floor Testing & Inspection, Inc. (“IFTI”, “we” or “us”), 2300 Clayton Rd., Suite 470, Concord, CA 94520. IFTI PROvision is a division of IFTI, so this policy covers it too.

It explains what we collect when you use the Sites or contact us about our services, what we do with it, who we share it with and what choices you have. It does not cover other websites that we link to.

02

Information you give us

When you fill in a form on the Sites, or call or email us, you may give us:

  • your name, email address, phone number and company
  • details about your project, such as the type of project, its location, the approximate square footage and anything you write in your message
  • what you are asking for, such as a quote, a consultation, a spec review or a guide to download
03

Information we collect automatically

When you visit the Sites, our website software and the tools described under “Cookies and similar technologies” may record:

  • your IP address, browser type, device type, operating system and language
  • the pages you view, how long you stay, and the page that brought you here, including any campaign tags in the link (such as utm_source)
  • your approximate location, such as city and state, worked out from your IP address
  • the traffic source and landing page, which we save with any form you send so we know which article or campaign led to your request
04

How we use information

We use the information above to:

  • answer your questions, prepare quotes, and schedule and carry out our services
  • send you the guides and documents you ask for
  • follow up on your inquiry by email or phone, including about related IFTI services (you can opt out at any time, as described below)
  • understand how the Sites are used, improve them, and measure whether our marketing works
  • keep the Sites secure and prevent spam and abuse
  • meet our legal obligations and protect our rights
05

Cookies and similar technologies

Cookies are small files that a website stores in your browser. Pixels, scripts and local storage work in a similar way. The Sites use:

  • Our website software (WordPress, Elementor and Gravity Forms), which may set cookies or use local storage so that pages, menus and forms work, and to remember that you have closed the cookie notice.
  • Google Analytics, which counts visits and shows how people use the Sites. It sets cookies and sends usage information, such as your device details and approximate location, to Google.
  • Google’s advertising features, which let us measure our ads and show IFTI ads to people who have visited the Sites.
  • LinkedIn Insight Tag, which measures how our LinkedIn ads perform and lets us show IFTI ads to visitors on LinkedIn.
  • Attributer, which saves where a visit came from, such as the referring site and campaign tags, in a cookie so we can attach it to a form you send.
  • Google reCAPTCHA, which checks that a form is being filled in by a person and not a bot. It collects information about your device and how you use the page, under Google’s Privacy Policy and Terms of Service.
  • Google Fonts, which loads our typefaces from Google’s servers, so Google receives your IP address when a page loads.
  • HubSpot and Matterport (on provision.ifti.com), whose meeting links, forms and 3D tours are run by those companies and may set their own cookies.
06

Your cookie choices

You can block or delete cookies in your browser settings. The Sites will still load, but some features, such as forms, may not work as well.

Because there is no common standard for “Do Not Track” signals, the Sites do not currently respond to them. The tools above may collect information about your online activities over time and across different websites.

You can also opt out of the tools above:

07

How we share information

We do not sell your personal information for money. We share it only as needed to run our business:

  • Service providers that host the Sites, store and manage our customer records (such as HubSpot), send and filter email, provide the analytics and advertising tools above, and help us build and maintain our websites and marketing. They may use the information only to provide those services to us.
  • Our own team, including IFTI PROvision, so the right person can reply to you.
  • Advisers, authorities and others, when the law requires it or to protect our rights, safety or property.
  • A buyer or successor, if IFTI is involved in a merger, acquisition or sale of its business.
08

How long we keep information

We keep personal information for as long as we need it for the purposes above, including to answer your inquiry, carry out our services, keep business records and meet legal, tax and accounting requirements. When we no longer need it, we delete it or remove what identifies you.

09

How we protect information

We use reasonable administrative and technical safeguards, such as encrypted connections (HTTPS) and access controls, to protect information. No website or email system is completely secure, so we cannot guarantee absolute security.

We do not ask for payment card numbers, Social Security numbers or other sensitive personal information on the Sites, and we ask that you do not send any.

10

Your choices and rights

You can:

  • Stop marketing messages at any time by using the unsubscribe link in an email, by replying to ask us to stop, or by contacting us as shown below.
  • Ask what we hold about you, and ask us to correct or delete it, by contacting us as shown below. We may need to confirm who you are first.
  • Manage cookies as described above.
11

California residents

California law may give you the right to know what personal information we collect, use and disclose; to ask us to delete or correct it; to opt out of the “sharing” of personal information for cross-context behavioral advertising; and not to be treated unfairly for using these rights.

In the past 12 months we have collected the categories of information listed above: identifiers such as your name, email address, phone number and IP address; business and project details; internet activity such as the pages you view; and your approximate location. We disclosed them for business purposes to the service providers described under “How we share information.” We do not sell personal information for money. The advertising tools described under “Cookies and similar technologies” may count as “sharing” under California law. To opt out of that, use the advertising choices above or contact us.

To make a request, contact us as shown below. You may also ask an authorized agent to make it for you. We will respond within the time California law allows.

12

Children

The Sites are meant for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

13

Other websites

The Sites link to other websites, such as ASTM International, LinkedIn and HubSpot meeting pages. We do not control those sites and are not responsible for their privacy practices.

14

Where information is processed

IFTI is based in the United States and runs the Sites from here. If you use the Sites from another country, your information will be transferred to, stored and processed in the United States, where privacy laws may differ from those where you live.

15

Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If a change is significant, we will say so on the Sites.

16

Contact us

Questions about this policy, or a request about your information? Reach us here:

  • Email: info@IFTI.com
  • Phone: +1-800-490-3657
  • Mail: Independent Floor Testing & Inspection, Inc., 2300 Clayton Rd., Suite 470, Concord, CA 94520